CX
How to Efficiently Implement CX Practices in My Organization- March 15, 2025
- 20min read
Blog
CX
No-shows in clinics: why don’t patients show up?
Vitor Carvalho
Director of Sales, Customer Strategy & Experience
- Jun 15, 2026
- 15min read
Latest publications
CX
How digital transformation is changing the customer experience- Jun 28, 2026
- 5min read
CX
NPS, CSAT, and CES: Which Metric Should You Use and When?- Jun 25, 2026
- 5min read
Nuveto Insights
Meta’s WhatsApp change that can increase performance and operational control- 2 de feb. 2026
- 10min read
CX Talks
In this space, we bring together episodes, interviews, and conversations with industry guests to discuss Customer Experience, innovation, communication, technology, and the real challenges companies face in building more human relationships.
- CX Talks | Third Sector in Practice: What Companies Can Learn from Social Causes
In this episode of CX Talks, we welcome Chico Ledo, Corporate Communications and Third Sector Coordinator at Grupo Melo Cordeiro, for a deep dive into the real workings of social organizations.
- CX Talks | Pamella Beraldi, Customer Experience Manager at Petlove.
In this episode, we learn a bit more about Pamella’s journey, her passion for the PET universe, and her perspective on the trends shaping this market.
- CX Talks | The Link Between Customer Experience and Information Security
In this episode of CX Talks, we welcome Leandro Ludwig, Cybersecurity Manager at Bradesco, and Vitor Pereira, Threat Intelligence Specialist at Apura Cyber Intelligence, for an essential conversation about how information security directly impacts customer experience.
Happening at Nuveto
Behind the scenes, insights, and great ideas — this is the space where we share a bit of the CX universe in a lighter, more approachable way.
